Patient Satisfaction

In 2020, UBH Denton hospital admitted over 2500 patients. It is important to us to hear the voices of our Patients regarding their treatment and care. Our Patient Satisfaction surveys are conducted at discharge. We ask our Patients to rate us on a scale of 1 (poor) and 5 (excellent). Here are a few of the ratings:


4.43 out of 5

I feel better now than when I was admitted.


4.52 out of 5

I understand the importance of following my discharge plan.


Overall I was very satisfied with my treatment.

Patient Testimonials

I wanted to say thank you for taking time to come and meet me in person. My experience at UBH-Ross Institute for Trauma was phenomenal. I have been to several psych hospitals over the last twenty five years and I must say, I finally feel like I have the correct diagnosis and I can finally begin managing my life now… I’ve only been gone a couple of days and I already miss UBH. I will forever be grateful for UBH. May God bless each and everyone that is a part of this facility.

– Former Patient

“Everything was well organized and useful. I cant wait to tell others about UBH and why its so important to come”

– Confidential military patient

“All staff are amazing, thanks to you all. Keep the good work going”

– Confidential military patient